Cancellation & Refunds Policy

• Before printing starts: cancel for a full refund.
• After printing starts: we can't offer a refund, since each print is custom-made for your hub.
• Damaged or defective on arrival: contact us with photos and we'll reprint and reship at no extra cost.

To cancel a printed QR order, contact us as soon as possible — we can only honor a cancellation if printing hasn't started yet.

You can cancel your subscription anytime from your account. Cancellation stops future billing but takes effect at the end of your current billing period — you keep access until then, and we don't refund the unused portion of a period already paid for. If you cancel during a free trial before it ends, you won't be charged at all.

Approved refunds are issued to your original Razorpay payment method and typically reflect within 5–7 business days, depending on your bank.

Refund or cancellation requests: hello@locallifyagency.com